Chatter
Salesforce is a great tool for your company, but sometimes it requires an optimization to keep it in alignment with your business processes. By figuring out how to optimize Salesforce, you have the potential to uncover unused functionality and increase user adoption. StarrForce has extensive experience working with Salesforce and Salesforce customers, and through our experience, we have developed […]
Read MoreIn 2014, we provided many blog posts on Salesforce best practices and tips for sales managers. Now, at the beginning of the new year, it seems like a good time to share with you some of the most popular ones. Here is a compilation of the most popular StarrForce blog posts from 2014. We hope […]
Read MoreYou probably use Facebook all the time to socialize so why not incorporate the same method of communication and data sharing into your business? With Salesforce Chatter you can. This communication and collaboration tool lets your sales teams collaborate with their colleagues in real-time and share important information, schedule meetings, and gather new ideas. So, […]
Read MoreKnowing which Salesforce license type or the support your company needs it not always a clear-cut decision. Salesforce offers many products, including Sales Cloud, Service Cloud, Force.com, Communities, and more, all of which can be useful in different areas of your business. Salesforce is continually updating their services to make them better, but it can […]
Read MoreStarrForce has updated our list of Salesforce Best Practices! We created our list of best practices from our extensive work with Salesforce customers to give you tips to improve your Salesforce experience. Our list contains best practices in the following fourteen categories: Activity Management, Case Management, Chatter, Dashboard Management, Data Integrity, Desktop Integration, Email Templates and […]
Read MoreYou’ve got Salesforce Chatter. But how do you put it to good use? How about to have better meetings? The challenge with meetings is making the best use of everyone’s time. How many times have you left a meeting thinking “that was a waste of time”! Meetings are unproductive when people spend a lot of time […]
Read MoreSalesforce Chatter security is a hot topic so we thought we’d weigh in with our 5 cents. The Salesforce CRM system is known for its robust security and Chatter is no different. Let’s first take a look at Salesforce security and then we’ll see how Chatter fits in. For Salesforce.com Professional Edition and above, (in […]
Read MoreSalesforce Chatter gives you the ability to follow people, cases, opportunities and more all from within Salseforce–or from within a Chatter app that can run on your PC or Mac desktop, your iPhone, or your iPad. Chatter was inspired by Facebook which prompted Mark Benioff, Salesforce CEO, to ask “why isn’t enterprise software as easy […]
Read MoreFri, Oct 29, 9:00am-10:00am PT, Virtual Presentation With Chatter, Salesforce.com is one step closer to its goal of making enterprise software as easy to use as Facebook. Chatter can be a useful tool when communicating or collaborating with your co-workers. However, how Private Are Your Salesforce Chatter Conversations & Posts? In this interactive web presentation […]
Read MoreChatter has taken a giant step forward in the online chat software market for customer relationship management programs. Since I covered the basics of Chatter in a previous post, I would like to cover some of the questions asked about Chatter and offer some best practices. Before we get started remember that a Chatter license […]
Read MoreSalesforce has recently updated to Winter ’11 and one of the defaults is a daily email of your Salesforce Chatter posts and feeds. If you would like to stop receiving this email, or if you would like to receive it weekly instead of daily, please follow the steps below: Log into Salesforce and select your […]
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