Spring ’15 features are now available! The Spring ’15 release is the 46th major release of the Salesforce Customer Success Platform. With over 250 new and improved features, you can now connect with your customers anywhere, with the Customer Success Platform.
Also, we are excited to announce that the Spring ’15 release has set a record for delivering features inspired by our customers and the IdeaExchange community, with more than 130 ideas. Leverage the power of the Customer Success Platform to engage with your customers in a whole new way.
Here are some of our favorite features in the Spring ’15 release:
- Sales Path (Beta) – Get tips at every sales stage to push deals forward, faster
- Salesforce Email Connect – Supercharge productivity
- Duplicate Alerts & Blocking – Improve the quality of your data by preventing duplicate records
- Smart & Simple Console for Service – Resolve cases faster and improve agent productivity with a smarter console
- New Listening & Analytics for Social Studio – Understand what’s being said about your company, products, and industry on social media
- Community Management Console – Monitor and manage communities more efficiently
New Analytics Cloud
- Analytics for the rest of us – Now Available!
- Lightning Process Builder – Automate complex processes, improve productivity, and drive business forward
To learn more about the Spring ’15 Release check out the Spring ’15 Release Site […]