- Proactive Management
- Low, Fixed Cost
- Ensure Results
still struggling with the old way of managing salesforce?
We Can Help!
Imagine having access to an entire team of US-based Certified Salesforce professionals for less than the cost of a single full-time Administrator.
Much less. Our plans start at just $300 per month.
StarrData's Salesforce Managed Service provides your company with access to Salesforce Administrators and Consultants who are proactively working to turn Salesforce from an expense into the asset it was meant to be.
And when anyone in your organization gets stuck on a Salesforce issue, there's no need for them to get frustrated or spend valuable time trying to fix the issue.
They can simply get in touch with us and we'll take care of it.
Here are just a few of the benefits of StarrData's Salesforce Managed Service:
Frequently Asked Questions
We support ALL areas of Salesforce, including:
- Sales Cloud
- Service Cloud
- Community Cloud
- Reporting & Dashboards
- Salesforce Integrations
- Communication Templates
- Security & Data Management
- Productivity & Collaboration
- Setup & Customization
- And more!
Absolutely not. We're here to help make sure Salesforce is running smoothly. If an issue pops up, get in touch with us and we'll take care of it.
Unlike other support options, our Salesforce Managed Service platform is available to ALL users of your organization.
When an issue arises, your users can open a case via email or our 24x7 Customer Portal.
We'll respond to an opened case within 8 business hours, Monday to Friday, 6am to 6pm Pacific Time (not including major holidays). This is our standard Service Level Agreement (SLA). Customized SLAs are available.
We try to respond to urgent requests within 4 business hours.
Cases can be viewed by logging into your Customer Portal. And you'll get an immediate email whenever the case is updated.
Nope. Our pricing is at a fixed, monthly cost depending upon the number of Salesforce licenses we are supporting. There will be no hidden costs or surprises.
Please keep in mind that this service is not intended for complex work that is better suited for a dedicated project. But it does include all of your routine plus proactive administrative tasks.
It's the heart of Managed Services, which is a proven model throughout the IT industry. We've written a blog article called "What Is Salesforce Managed Services" for detailed information.
But in a nutshell . . .
Instead of the outdated break-fix / on-demand support model that requires something bad to happen before support ever kicks in . . .
We proactively monitor Salesforce to things healthy and running smoothly. Issues always happen with any technology, but with Managed Services we're working hard to prevent those issues in the first place.
What Makes Us Different?
Experience
For 10 years, StarrData has helped hundreds of companies do more with Salesforce.
Dedicated Team
When you partner with us, you'll be assigned a team of dedicated engineers and consultants to take care of your Salesforce.
Low, Fixed Cost
You receive as much help as you need for a fixed monthly cost. And in most cases, hiring StarrData will be a lot less expensive than full-time resources.
Top-Rated Salesforce Partner
StarrData is in the top 1% for customer satisfaction among all Salesforce Partners in North America!