Agent Force
Simplify Agent Force. Supercharge Your Salesforce Users.
Salesforce Agent Force is a powerful workspace built for productivity — but only if it’s configured and managed properly. Whether you're just rolling it out or looking to improve your current setup, we are here to help.
We provide expert Salesforce Agent Force administration and support services to help your agents work faster, reduce friction, and stay focused on what matters.
What Is Salesforce Agent Force?
Agent Force is a customizable workspace within Salesforce that brings together everything your agents need — records, recommendations, automations, and tools — into one clean, intuitive interface.
It’s designed for any front-line user: support reps, sales reps, service agents, and internal teams. But getting it to work for your business requires hands-on admin expertise. That’s where we come in.
We'll Help You Get The Most Out Of Your Agents
Since 2009, we've helped hundreds of clients implement, integrate, and fine tune Salesforce. And as Salesforce Agent Force Specialists, we'll do the same for you to get your agents designed, implemented, and working smoothly.
We are experts in taking your vision and creating the perfect system that streamlines your business processes and enables your team members to be efficient and leverage best practices.
Here are just a few of the ways we support Agent Force for your Salesforce:
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Workspace Design & Setup
Configure layouts, components, and tabs to give agents everything they need — and nothing they don’t. -
Productivity Tools
Set up macros, quick text, and keyboard shortcuts to help your team save time and stay consistent. -
Flow & Automation
Guide users with screen flows, automate processes, and reduce manual steps using no-code tools. -
AI Recommendations (Einstein)
Enable smart suggestions for next steps, related records, or knowledge — powered by Salesforce AI. -
Integrated Knowledge & Content
Embed dynamic reference material, articles, or scripts directly within the agent workspace. -
User Management & Permissions
Control access, visibility, and app navigation through roles, profiles, and permission sets. -
Reports & Dashboards
Track agent efficiency, activity history, and system usage in real time.
Contact us today to learn how we can help your company with Agent Force
managing Salesforce yourself.