Agent Force

Agent Force

Simplify Agent Force. Supercharge Your Salesforce Users.

Salesforce Agent Force is a powerful workspace built for productivity — but only if it’s configured and managed properly. Whether you're just rolling it out or looking to improve your current setup, we are here to help.

We provide expert Salesforce Agent Force administration and support services to help your agents work faster, reduce friction, and stay focused on what matters.

What Is Salesforce Agent Force?

Agent Force is a customizable workspace within Salesforce that brings together everything your agents need — records, recommendations, automations, and tools — into one clean, intuitive interface.

It’s designed for any front-line user: support reps, sales reps, service agents, and internal teams. But getting it to work for your business requires hands-on admin expertise. That’s where we come in.

We'll Help You Get The Most Out Of Your Agents

Since 2009, we've helped hundreds of clients implement, integrate, and fine tune Salesforce. And as Salesforce Agent Force Specialists, we'll do the same for you to get your agents designed, implemented, and working smoothly.

We are experts in taking your vision and creating the perfect system that streamlines your business processes and enables your team members to be efficient and leverage best practices.

Here are just a few of the ways we support Agent Force for your Salesforce:

  • Workspace Design & Setup
    Configure layouts, components, and tabs to give agents everything they need — and nothing they don’t.

  • Productivity Tools
    Set up macros, quick text, and keyboard shortcuts to help your team save time and stay consistent.

  • Flow & Automation
    Guide users with screen flows, automate processes, and reduce manual steps using no-code tools.

  • AI Recommendations (Einstein)
    Enable smart suggestions for next steps, related records, or knowledge — powered by Salesforce AI.

  • Integrated Knowledge & Content
    Embed dynamic reference material, articles, or scripts directly within the agent workspace.

  • User Management & Permissions
    Control access, visibility, and app navigation through roles, profiles, and permission sets.

  • Reports & Dashboards
    Track agent efficiency, activity history, and system usage in real time.

Contact us today to learn how we can help your company with Agent Force

What Our Clients Are Saying

I would recommend StarrData for anyone looking to implement a custom solution. We were able to clearly scope the project, and execute to specifications. The team was very professional and ultimately delivered. Thanks, StarrData!

Jake Brose
VP of Sales & Marketing, ExecuTime

I worked with StarrData when I needed to customize, cleanse and update an instance of Pro Edition. StarrData helped me create dashboards/reports and customized a script to integrate SF with Webex.

We decided to separate an instance in order to upgrade to EE and StarrData made it happen on time and in-budget. Actually going above and beyond just to ensure the project success and our satisfaction as a client. I would recommend the StarrData Team and always look forward to working with them.

 
Geoff Talbot
Chief Growth Officer, Sourcing Interests Group

Darren has been a very good Project Manager who understood our situation, requirements and where we wanted to go. George is an excellent Business analysis resource with a front to back grasp of salesforce, its internals, shortcomings etc. Max was also a great implementation help for our project. 

All in all, I would recommend the StarrData team for your implementation, configuration, modification or any other questions you may have about your Salesforce instance.

Sandeep Mishra
Director of Software Development, Kayne Anderson Rudnick Investment Management

StarrData proved to be one of the most customer-focused, intelligent and hard working consulting firms I've ever worked with on a project. From the beginning discussing our needs with the salesperson to the nitty-gritty work with the implementation engineer, everyone had one goal - to answer my questions and help us in any way possible.

They assisted us with implementing our new marketing automation system, Pardot, and ensuring our Salesforce connections were set up properly. The engineer who performed the work was extremely thorough in the discovery phase. His training was thorough, well paced and covered everything I needed to know. I took so many notes as he had some tremendous tips throughout the training! I would hands down use StarrData again for any needs that may arise.

 
Jennifer Junda
Marketing Programs Manager, VBrick Systems

It has been a pleasure to work with StarrData to get our Salesforce instance up and running. George + team are very knowledgeable and were able to provide great recommendations and guidance throughout the entire process. Highly recommend them!

Megan Fue
Senior Marketing Manager, Omada Health
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