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    Guaranteed Customer Satisfaction

    A commitment to customer satisfaction doesn’t go far without a process for ensuring it. Learn how the StarrData Action Loop works to guarantee customer satisfaction, eliminating misunderstandings and scope creep.

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StarrData Team As a Service – Landing Page

StarrData Team
as a Service™

Maximize Your Salesforce ROI with Proactive, Holistic & Comprehensive Managed Services

What you get:

  • Access a dedicated team of fractional Salesforce solution architects, developers, administrators, and business analysts
  • Avoid relying on inhouse resources that lack all the skills to maximize your Salesforce ROI and cost $300,000 to $500,000+ per year
  • Pay only for the time you use
  • Ensure your Salesforce instance is optimized and up-to-date with all new Salesforce releases
  • Ensure that each new version of Salesforce is optimized for and evolves with your business
  • Increase user adoption and data integrity
  • Enable your sales team to close deals faster, upsell more, and increase revenues
  • Empower your executive team to make better decisions, faster
  • Learn more >

Speak with a Salesforce expert and get a quote by filling out this form:

Why Partner with StarrData

  • Our team has over 60 years of collective Salesforce experience working with over 800 clients across a variety of industries since 2009
  • StarrData has a perfect 5-star rating on the Salesforce AppExchange
  • We provide your desired functionality without charging you for costly customizations that need to be updated 3x per year with every Salesforce release
  • Other partners wait for you to initiate update requests, don’t understand your business and goals, and don’t work with you to create holistic and comprehensive Salesforce plans

HOW TO GET STARTED

Speak with a
Salesforce Expert

Sign up for 30-Day Trial

Complete Onboarding Questionnaire

Receive World-Class Salesforce Support

 

TESTIMONIALS

Dan Boggs

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Director of Product Management, Panzura

StarrData did a terrific job implementing a Salesforce Community for us. This project was easily one of the top 2-3 experiences. They are very responsive and keen to understand what we needed to accomplish by when. The quality of the questions they asked at the beginning of the project demonstrated their commitment to understand our needs and help us figure out the best plan for getting there.  We highly recommend them.

John Kline

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Director of Sales, WeVideo

The team at StarrData did a fantastic job from the first contact to final project review. Chris V. was immensely helpful and always responsive. Did a fine job with the setup and was a great teacher. Highly recommend StarrData for your Salesforce needs.

Tracy Brown

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Sales Operation Specialist, BeneSys Administrators

StarrData was a delight to work with throughout our entire experience. The customer service was off the charts! My questions were always promptly responded to and they were very accommodating to my team's schedule. I'd highly recommend!

Chris King

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Senior VP of Sales & Support, ConXtech, Inc.

The StarrData team did an amazing job optimizing Salesforce for our organization. The discovery and solution design process was key in uncovering items I did not previously anticipate.

StarrData truly understood our goals and delivered them on time and on budget! I would recommend StarrData to anyone looking to customize Salesforce, and I look forward to working with them in the future!

Wilson Smith

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Director of Operations, Renew Energy

The StarrData experience is incredibly fluid, easy and most importantly well done. They not only were able to build our custom Salesforce implementation, but the entire team was a pleasure to work with. They did a fantastic job at predicting our needs as we navigated our first experience with Salesforce. Our Salesforce instance now runs perfectly and we can't wait to get started on our next project!

Mandy Whatley

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COO, Pacific Surgical

StarrData was a pleasure to work with. From the beginning to the end they delivered on every commitment and agreed upon plan we had. They were timely, professional, knowledgeable, and an over all pleasure to work with.

Glenn Bland

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Owner, Bland Solar and Air

I am very pleased with the level of service and follow-up. I would recommend StarrData without hesitation.

Tami Dockendorf

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Business Director, 3QC, Inc.

This was our first CRM and the job of customizing looked overwhelming and time-consuming. We didn't even know where to start. StarrData did a great job in asking us the right questions. Their entire team was very quick to respond and met every deadline. Definitely recommend StarrData in getting your marketing team going!

 

Robin Way

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President, Corios

George, Chris, and Matt from StarrData did an excellent job of documenting requirements, building, testing and training for us on our tailored case management and community site. I recommend them highly.

Marie Provost

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Marketing, DSA Phototech

A professional firm with knowledgeable consultants on staff. Handled a customized Salesforce integration for our company and it's working seamlessly. Recommended.

Shannin Stein

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Director of Business Operations, Passmore Ranch

We could not be happier with the experience we had with StarrData. They not only have an in-depth understanding of Salesforce and how to maximize its success, they took the time to learn about our business and our needs to maximize OUR success with Salesforce.

Our team feels empowered and excited to grow our business using Salesforce as a key tool in that process - all thanks to StarrData.

 

Ivan Chaperot

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VP of Licensing, Finjan Holdings, Inc.

StarrData completed the first project for our company. We just started using Salesforce and clearly needed help to customize the fields. The structure of the project was well thought through, with a discovery/planning phase that helped define the scope of the project.

Jennifer Junda

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Marketing Programs Manager, VBrick Systems

StarrData proved to be one of the most customer-focused, intelligent and hard working consulting firms I've ever worked with on a project. From the beginning discussing our needs with the salesperson to the nitty-gritty work with the implementation engineer, everyone had one goal - to answer my questions and help us in any way possible.

They assisted us with implementing our new marketing automation system, Pardot, and ensuring our Salesforce connections were set up properly. The engineer who performed the work was extremely thorough in the discovery phase. His training was thorough, well paced and covered everything I needed to know. I took so many notes as he had some tremendous tips throughout the training! I would hands down use StarrData again for any needs that may arise.

 

Bruno Gougeon

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IT Business Analyst, Developmental Studies Center

StarrData helped us with complex Apex development work. They were very knowledgeable and responsive. The testing cycle was short and easy due to the quality of the work they delivered. They also helped us resolve a few side issues we had on our system with elegant and simple solutions that demonstrate their deep understanding of Salesforce. I would definitely recommend working with the StarrData team.

 

Edward Cardman

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Systems Operations, Socotra Capital

The team at StarrData provided excellent customer service, a high degree of professionalism, and a vast knowledge base for us to draw on. We will be using them again if we have future projects.

Jake Brose

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VP of Sales & Marketing, ExecuTime

I would recommend StarrData for anyone looking to implement a custom solution. We were able to clearly scope the project, and execute to specifications. The team was very professional and ultimately delivered. Thanks, StarrData!

Sandeep Mishra

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Director of Software Development, Kayne Anderson Rudnick Investment Management

Darren has been a very good Project Manager who understood our situation, requirements and where we wanted to go. George is an excellent Business analysis resource with a front to back grasp of salesforce, its internals, shortcomings etc. Max was also a great implementation help for our project. 

All in all, I would recommend the StarrData team for your implementation, configuration, modification or any other questions you may have about your Salesforce instance.

Edward Raus

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General Manager, StreetStrider

They did a great job on the implementation of Salesforce for us. Even though we had some difficult customization. They got it done in a timely and professional manner. Our sales team is raising their sales and happier then ever. We highly recommend StarrData.

Philip Moseley

Filled starFilled starFilled starFilled starFilled star
Salesforce Business Analyst, SciQuest

We have used StarrData for multiple projects. The level of knowledge and service for every project we have partnered with StarrData on has been outstanding. Darren, George, and Max know what they are doing, so when they make recommendations, I have a high level of trust in what they are saying. I highly recommend StarrData!

Steve Brancale

Filled starFilled starFilled starFilled starFilled star
Sales Operations, Upsight

Our company recently merged with another company and we each used SFDC in very different ways. This merger was very complex and I'm glad we went with StarrData. They were reasonably priced and very thorough. Our consultant, George, had a solution to everything we could throw at him and clearly knows SFDC inside and out. Now that our merger is complete we are going to keep StarrData around in a consulting role for further sfdc optimizations. I highly recommend.

 

Megan Fue

Filled starFilled starFilled starFilled starFilled star
Senior Marketing Manager, Omada Health

It has been a pleasure to work with StarrData to get our Salesforce instance up and running. George + team are very knowledgeable and were able to provide great recommendations and guidance throughout the entire process. Highly recommend them!

Chris Garcia

Filled starFilled starFilled starFilled starFilled star
Sales Manager, Maine Electric

I have used StarrData for bigger implementations of the Salesforce application, and also for smaller projects. The attention to service was amazing for both projects!! They know what they are doing, and are very efficient with your needs! I will always use StarrData for all of my salesforce need!! Darren, Max & George are the representatives that I have worked with and trust them and their advice!! Great job guys!!!

 

Carli Anderson

Filled starFilled starFilled starFilled starFilled star
Senior Manager of Marketing & Operations, Hedge Trackers

After working with other Salesforce Consultants, StarrData is by far the best. Immediate feedback and excellent service. They turned Salesforce into an amazing tool for our specific needs.

Bob McCartney

Filled starFilled starFilled starFilled starFilled star
Owner, Cal Industrial Sales Co., Inc.

Great job, reasonable price. Helped us make a number of tweaks to the interface so we could work more efficiently and get more out of our subscription.

Aaron Brickley

Filled starFilled starFilled starFilled starFilled star
Financial Advisor, Brickley Wealth Management

After watching George Rooney conduct a SF workshop at our firm's national conference, they were an easy choice when we decided that we required an outside engineering/consulting firm to optimize our SF needs. It has been a great experience thus far working with them and we will continue to use StarrData as our consultant of choice moving forward.

Geoff Talbot

Filled starFilled starFilled starFilled starFilled star
Chief Growth Officer, Sourcing Interests Group

I worked with StarrData when I needed to customize, cleanse and update an instance of Pro Edition. StarrData helped me create dashboards/reports and customized a script to integrate SF with Webex.

We decided to separate an instance in order to upgrade to EE and StarrData made it happen on time and in-budget. Actually going above and beyond just to ensure the project success and our satisfaction as a client. I would recommend the StarrData Team and always look forward to working with them.

 

Scott Brueggeman

Filled starFilled starFilled starFilled starFilled star
Chief Marketing Officer, CyrusOne Inc.

I have hired with StarrData twice to work for me at two different companies. Both experiences have been exceptional. They are experts in Salesforce installation and optimization. On the latter project, we transitioned from Microsoft CRM to Salesforce. They were thorough in process, scope, and implementation and they took the time to really understand what a company needs, without wasting resources or time. I highly recommend them to any company looking to quickly and efficiently launch or improve their Salesforce instance.

 

Jay Madsen

Filled starFilled starFilled starFilled starFilled star
CEO, Lecorpio

Let's be honest, implementing large-scale salesforce systems aren't easy. We deployed a full system including service cloud with customer account management, case management, and we're continually expanding. It's been a huge improvement and StarrData has been with us the entire way. A great team of quality people that really have pushed us to the next level.

 

Ray Brown

Filled starFilled starFilled starFilled starFilled star
Partner, Sightline Group

I have engaged StarrData on multiple occasions at 2 separate companies. I have been extremely pleased with the results of both engagements. Darren Starr and the entire StarrData team worked side-by-side with me to understand the needs of my business before recommending any solution.

They truly developed applications that we precisely geared to fit the needs of my business- no under selling and no over selling.

I consider StarrData a valuable business asset and will continue to use their services in the future. I highly recommend them.

 

STRUGGLING WITH THE OLD WAY OF MANAGING SALESFORCE?

StarrData Team as a Service solves the following problems:

Employees frustrated with Salesforce and salespeople not using it

Losing deals because your sales process is too slow

Spending more than you should on Salesforce optimization, administration and managed services

Not trusting your data and management making decisions with bad data and a lack of useful reports

Salesforce business not adapting to changes in your business

Missing financial targets that could be prevented with better sales insights

FREQUENTLY ASKED QUESTIONS

What areas of Salesforce do you support?

We support ALL areas of Salesforce, including:

  • Sales Cloud
  • Service Cloud
  • Community Cloud
  • Reporting & Dashboards
  • Salesforce Integrations
  • Communication Templates
  • Security & Data Management
  • Productivity & Collaboration
  • Setup & Customization
  • And more!

Is there a limit to the number of cases that can be opened?

Absolutely not. We're here to help make sure Salesforce is running smoothly. If an issue pops up, get in touch with us and we'll take care of it.

Can a case only be opened by named users?

Unlike other support options, our Salesforce Managed Service platform is available to ALL users of your organization. 

How can a case be opened?

When an issue arises, your users can open a case via email or our 24x7 Customer Portal.

How long will it take for you to respond to a newly created case?

We'll respond to an opened case within 8 business hours, Monday to Friday, 6am to 6pm Pacific Time (not including major holidays). This is our standard Service Level Agreement (SLA). Customized SLAs are available. 

We try to respond to urgent requests within 4 business hours.

How will we be updated on the status of a case?

Cases can be viewed by logging into your Customer Portal. And you'll get an immediate email whenever the case is updated.

Are there any hidden charges or suprises?

Nope. Our pricing is at a fixed, monthly cost depending upon the number of Salesforce licenses we are supporting. There will be no hidden costs or surprises.

Please keep in mind that this service is not intended for complex work that is better suited for a dedicated project. But it does include all of your routine plus proactive administrative tasks.

What does proactive Salesforce administration mean?

It's the heart of Managed Services, which is a proven model throughout the IT industry. We've written a blog article called "What Is Salesforce Managed Services" for detailed information.

But in a nutshell . . .

Instead of the outdated break-fix / on-demand support model that requires something bad to happen before support ever kicks in . . .

We proactively monitor Salesforce to things healthy and running smoothly. Issues always happen with any technology, but with Managed Services we're working hard to prevent those issues in the first place.

Get Started Today

Speak with one of our certified Salesforce experts to request a STaaS consultation to see if StarrData’s proactive, holistic and comprehensive approach to Salesforce administration and managed services is right for you.

Contact us to learn more about StarrData Team as a Service
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StarrData

3527 Mt. Diablo Blvd. #392
Lafayette, CA 94549

(888) 391-4493 x101

info@starrdata.com

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