Salesforce Administration

Stop worrying about the day to day details of Salesforce and outsource to a 5-star certified Salesforce team.

StarrData Team as a Service (STaaS)

The Problem

Organizations with a vast application like Salesforce.com tend to manage it in one of two ways:

leveraging an existing employee to manage the system or hiring a net new resource with a Salesforce background and qualifications.

The Solution

StarrData’s STaaS program (StarrData Team as a Service) allows you to log unlimited tickets for various administration needs. You select the number of hours you’d like to have available each month for our team to support you.

Existing resources will likely lack specialization in salesforce technical and strategic planing elements Also, average training costs can be $5K-$6K per year, not to mention the increased worked and potential burnout.

As for hiring a Salesforce Admin, In 2024, hiring a full-time, in-house Salesforce administrator costs about $80,000 to $130,000 annually in the U.S. Additionally, companies should consider benefits, ongoing training, certifications, and equipment costs, which can add significant expenses to the total cost of an in-house administrator.

How STaaS Works

Salesforce is a complex and expansive platform. No single person can master all the skills needed to get the most out of it. Additionally, technical people usually aren’t great at working together and communicating.

STaaS provides a team of six Salesforce experts trained to maximize Salesforce ROI and work together effectively:

Salesforce Developer

Develops code in the proprietary Salesforce programming languages (APEX and Visualforce) to customize its look and feel and create new functionality

Solution Architect

Designs tailored solutions to address specific business goals, challenges and ensures optimal system performance and scalability

Salesforce Consultant

Collaborates with you to customize and implement solutions tailored to your requirements and enhances the user experience to streamline operations and boost productivity to support business growth

Business Analyst

As needed, creates a summary presentation documenting the customized plan and roadmap, analyzes and summarizes results from user surveys (if used), and handles other engagement related tasks

Salesforce Administrator

Provides technical support to resolve routine Salesforce issues, such as creating reports and dashboards, implementing and maintaining automation, and managing users and licenses; as your daily contact, your Salesforce admin can escalate to your dedicated Salesforce engineer when more challenging issues arise

Engagement Manager

Oversees the planning, execution, and delivery of services, while ensuring alignment with business objectives, timely completion, and effective resource utilization

Relying upon a proactive, experienced, and broadly skilled team of experts who guarantee satisfaction costs a fraction of inhouse resources and has greater impact.

StarrData experts have implemented Salesforce for over 800 companies spanning dozens of industries, with special expertise in financial services, high-tech, manufacturing professional services, energy, and non-profits. StarrData understands Salesforce best practices and conducts detailed discovery and design meetings with you to better understand the unique elements that set your business apart.

Here are some of the features of STaaS:

Select your Package:

Hours Per Month (Annual Commit)	Hourly Rate	Cost Per Month
Hourly	$200/hr	N/A
8	$175/hr	$1,400
12	$150/hr	$1,800
16	$125/hr	$2,000
Custom	Contact Us	Contact Us

Download the Brochure Maximize Your Salesforce ROI with Proactive, Holistic & Comprehensive Managed Services

Recruiting and retaining inhouse Salesforce talent is a big challenge, but outsourcing Salesforce strategy and support means dealing with consultants that don’t understand your business well enough to provide proactive, holistic, and comprehensive Salesforce services.

We developed StarrData Team as a Service (STaaS) to help you avoid these problems, increase user adoption, maximize your Salesforce return on investment (ROI), boost your sales, and help you make agile, data-driven decisions.

STaaS provides you with access to a complete team of fractional Salesforce experts that will develop a comprehensive understanding of your business, and what you want to achieve with Salesforce before presenting you with a customized plan to be implemented as part of STaaS. Regular meetings ensure progress, maintain momentum, and cover additional recommendations—proactively—that we will implement once approved by you, without your having to create a support ticket.

Responsive, on-demand admin support is also available for day-to-day Salesforce issues that arise, which is the extent of what most of our competitors provide.

As your business evolves, STaaS ensures your Salesforce instance evolves with it and we guarantee that you will be satisfied because we use the StarrData Action Loop process to ensure it.