StarrData Team
as a Service™
Maximize Your Salesforce ROI with Proactive, Holistic & Comprehensive Managed Services
What you get:
- Access a dedicated team of fractional Salesforce solution architects, developers, administrators, and business analysts
- Avoid relying on inhouse resources that lack all the skills to maximize your Salesforce ROI and cost $300,000 to $500,000+ per year
- Pay only for the time you use
- Ensure your Salesforce instance is optimized and up-to-date with all new Salesforce releases
- Ensure that each new version of Salesforce is optimized for and evolves with your business
- Increase user adoption and data integrity
- Enable your sales team to close deals faster, upsell more, and increase revenues
- Empower your executive team to make better decisions, faster
- Learn more >
Speak with a Salesforce expert and get a quote by filling out this form:
Why Partner with StarrData
- Our team has over 60 years of collective Salesforce experience working with over 800 clients across a variety of industries since 2009
- StarrData has a perfect 5-star rating on the Salesforce AppExchange
- We provide your desired functionality without charging you for costly customizations that need to be updated 3x per year with every Salesforce release
- Other partners wait for you to initiate update requests, don’t understand your business and goals, and don’t work with you to create holistic and comprehensive Salesforce plans
HOW TO GET STARTED
Speak with a
Salesforce Expert
Sign up for 30-Day Trial
Complete Onboarding Questionnaire
TESTIMONIALS
STRUGGLING WITH THE OLD WAY OF MANAGING SALESFORCE?
StarrData Team as a Service solves the following problems:
FREQUENTLY ASKED QUESTIONS
We support ALL areas of Salesforce, including:
- Sales Cloud
- Service Cloud
- Community Cloud
- Reporting & Dashboards
- Salesforce Integrations
- Communication Templates
- Security & Data Management
- Productivity & Collaboration
- Setup & Customization
- And more!
Absolutely not. We're here to help make sure Salesforce is running smoothly. If an issue pops up, get in touch with us and we'll take care of it.
Unlike other support options, our Salesforce Managed Service platform is available to ALL users of your organization.Â
When an issue arises, your users can open a case via email or our 24x7 Customer Portal.
We'll respond to an opened case within 8 business hours, Monday to Friday, 6am to 6pm Pacific Time (not including major holidays). This is our standard Service Level Agreement (SLA). Customized SLAs are available.Â
We try to respond to urgent requests within 4 business hours.
Cases can be viewed by logging into your Customer Portal. And you'll get an immediate email whenever the case is updated.
Nope. Our pricing is at a fixed, monthly cost depending upon the number of Salesforce licenses we are supporting. There will be no hidden costs or surprises.
Please keep in mind that this service is not intended for complex work that is better suited for a dedicated project. But it does include all of your routine plus proactive administrative tasks.
It's the heart of Managed Services, which is a proven model throughout the IT industry. We've written a blog article called "What Is Salesforce Managed Services" for detailed information.
But in a nutshell . . .
Instead of the outdated break-fix / on-demand support model that requires something bad to happen before support ever kicks in . . .
We proactively monitor Salesforce to things healthy and running smoothly. Issues always happen with any technology, but with Managed Services we're working hard to prevent those issues in the first place.