You probably use Facebook all the time to socialize so why not incorporate the same method of communication and data sharing into your business? With Salesforce Chatter you can. This communication and collaboration tool lets your sales teams collaborate with their colleagues in real-time and share important information, schedule meetings, and gather new ideas.
So, what are the benefits of Salesforce Chatter and how can you incorporate it into your business? Let’s find out.
1) Salesforce Chatter Increases the Team Dynamic
Anything that gets your sales team engaged and excited is empowering and Chatter does just that. You can post anything at any time and start an engaging group discussion. There is no waiting until the monthly meeting to start a conversation, and Chatter gives people the opportunity to offer ideas for improvement without the nervousness of all eyes in a room being on them. Chatter allows users to be in touch with everyone on the team immediately, making it easier to collaborate with one another and ask for help.
2) Salesforce Chatter Keeps Everyone on the Same Page
In large and small corporations, keeping everyone on the same page is difficult. It is inevitable that someone is going to get left out of the e-mail chain, phone conference, or meeting. File sharing, account updates, and schedules get mixed up or forgotten all together. With Chatter, all you have to do is drag and drop a file and you can send it to everyone instantly. No more clogging up e-mails or sending out multiple versions of the data. Additionally, you can communicate with everyone in the company all at once with a simple post, or you can choose to only target a specific group, such as the marketing department. People can bookmark the posts they want to track, leave comments, start discussions, and stay on the same page with everyone from any location.
3) Salesforce Chatter Makes the Work Place More Efficient
Efficiency is key for sales teams and Chatter can empower your sales team by making them more efficient. When a member of your team has a question, they can post it on Chatter and a bunch of people have the ability to answer them right away. No more waiting for an e-mail response. Businesses that use Chatter also report having 27% fewer meetings due to the ability to communicate back and forth in large groups. When everyone is in touch, sharing data, and keeping company records up-to-date on one central location, your sales people can spend less time in meetings and more time working their leads.
4) Salesforce Chatter Keeps You Up-to-Date
One benefit of Salesforce Chatter is that it keeps sales people up-to-date on their open opportunities. Sales people can follow their accounts so that they are notified whenever there is any activity on one of their accounts. This helps them stay proactive and on top of all their opportunities.
There are many benefits to Salesforce Chatter, and when used properly, Salesforce Chatter can empower your sales team and increase productivity, teamwork, and sales!
Looking for more ways to utilize Salesforce Chatter? We Can Help!
StarrData creates and supports Salesforce solutions that allow our clients to take more effective action. If you would like information on the services we offer, call us at (888) 391-4493 x101.